Privacy Policy
Draft under legal review: this text may still change.
This website is published by XWARE, Avenue Louise 231, 1050 Brussels, Belgium, which is the controller of the personal data processed on it. This policy explains what data is processed, by whom and why.
1. This Website
This site is a set of static pages hosted on Microsoft Azure Static Web Apps. Like any web host, Microsoft sees the IP address of your browser when it serves a page. Fonts and images come from this site itself; no font service is called.
2. The Contact and Download Forms
When you send the contact form, your name, email address, company, phone number if you give one, subject and message pass through Web3Forms, a form service based in the United States, to our mailbox. We use them only to answer you and to follow up on your request, and keep them for at most two years after our last exchange.
The same applies to the form for the Software Factory guide: your email address, and your name and company if you give them, pass through Web3Forms to our mailbox, so we know who asked for the guide. We keep them for at most two years.
You can also write to us directly by email; the same use and retention apply.
3. Measuring Visits
Only if you accept it in the cookie bar, this site loads two services:
- Microsoft Clarity shows how the site is visited: pages viewed, clicks, scrolling, time spent, type of device and browser, country. It sets two cookies (_clck, one year; _clsk, one day), and Microsoft receives your browser's IP address. Microsoft processes this data under its privacy statement.
- Leadinfo (Leadinfo B.V.) identifies the company behind a visit from its IP address, and stores identifiers in your browser. Leadinfo processes this data under its privacy policy.
Without your consent, neither is loaded. You can change your mind at any time with the Cookies button at the bottom of every page. The cookie policy lists each cookie.
4. Links and Videos from Other Sites
Links to LinkedIn, GitHub and other sites are plain links. Nothing from those sites is loaded on our pages. When you follow a link, the other site's own privacy policy applies.
The Polarion page shows a customer video hosted on YouTube. Nothing from YouTube is loaded until you press play. The video then plays from YouTube's privacy-enhanced mode (youtube-nocookie.com), and Google's privacy policy applies.
5. Purposes and Legal Basis
Contact form, download form and email: answering your request, which is our legitimate interest and a step you ask for before any agreement. Measuring visits: your consent, which you may withdraw at any time. Hosting: our legitimate interest in serving the site securely.
6. Retention
Contact messages and download requests: at most two years after our last exchange. Visit measurement: as set out in section 3 and in the cookie policy.
7. Your Rights
You may ask for access to, correction or erasure of your data, or object to its processing, by writing to hello@xware-engineering.com. You may also lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).